Support

Signing in

Go to My case and enter your mobile number. We text you a six-digit code; enter it and you are in. There is no password.

A landline cannot get the code. Use a mobile number that can receive texts.

Our texts

Reply STOP to a CaseHelp settlements text and the alerts stop. Reply START and they come back. Reply HELP for help.

Message and data rates may apply. You choose the alerts on My case, under Account.

Delete my details

Open My case, then Account, then Delete my details. It erases your name, state, phone number, answers and any amounts you reported, ends every session and stops all texts. We keep the record of your consent to texts, as proof the law asks for, and a note that a deletion happened.

Still stuck

Write to hello@casehelp.com and tell us the mobile number you use, never a code.