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GoodRx privacy settlement: who can file a claim?

By · Editorial policy

Published

People in the United States who used a GoodRx website, app or service at any time before April 20, 2024 may file a claim, with a few exclusions. Claims are due December 29, 2026: online by 11:59 p.m. Eastern Time, or by mail postmarked that day. You do not need a notice ID to file. The amount per person is not yet known, and the court has not yet given final approval.

  • Claim deadline: December 29, 2026 (online by 11:59 p.m. Eastern Time, or postmarked that day).
  • Covered: people in the United States who used a GoodRx website, app or service before April 20, 2024.
  • A Unique ID and PIN help but are not required. One claim form per person.
  • Final approval hearing: February 11, 2027; the settlement is not yet final.

What the case is about

The plaintiffs say GoodRx disclosed its users' personal information to advertising and analytics companies through tracking technologies on its website and app. The official website says GoodRx and Criteo "dispute Plaintiffs' allegations and deny that they violated any law." The two companies agreed to pay a total of $32,000,000. The settlement does not cover the plaintiffs' claims against Meta and Google, which continue.

The case is Doe v. GoodRx Holdings, Inc., No. 4:23-cv-00501-AMO, in the U.S. District Court for the Northern District of California. The court gave preliminary approval on September 8, 2026.

Who is included

The court preliminarily approved this class:

"All natural persons in the United States who used any website, app, or service made available by or through GoodRx at any time prior to April 20, 2024."

The notice excludes the defendants and their affiliates, officers and directors, Meta and Google, the judges on the case and their clerks, and anyone who opts out. Having an account today does not by itself put you in the class; what counts is use before April 20, 2024.

What the claim form asks for

  • Your name, street address, email address and phone number.
  • How you want to be paid.
  • A statement that you lived in the United States and used a GoodRx website, app or service before April 20, 2024.
  • Your signature, certifying that everything on the form is true, correct and complete.

If your notice gave you a Unique ID and PIN, entering them helps the administrator process the claim. The form says: "This is not required to file a claim." Each class member may file one claim form only, however many notices arrive. Sign only if the statement is true for you.

When and how to file

WhatDateCondition
Claim, onlineDecember 29, 2026By 11:59 p.m. Eastern Time on the official settlement website.
Claim, by mailDecember 29, 2026The official form, postmarked no later than that day.
Exclusion (opt-out) requestDecember 29, 2026In writing, by mail, postmarked no later than that day; not by phone.
ObjectionDecember 29, 2026Filed with the court in writing.
Final approval hearingFebruary 11, 2027, 11:00 a.m.U.S. District Court for the Northern District of California, Oakland; the date may move without notice.

After an online claim, the website shows a confirmation of receipt you can print. Keep it, and keep copies of anything you mail.

How much will each person receive?

It is not known yet. Each approved claim receives an equal share of what is left of the $32,000,000 after court-approved costs, which can include administration, taxes, the lawyers' fees and expenses, and service awards. The notice says: "At this time, it is not known precisely how much each Authorized Claimant will receive as the Settlement Payment or when payments will be made." CaseHelp does not estimate what anyone will receive.

What happens after the deadline

The administrator reviews each claim. If something is missing it writes to you, and you have 20 days from that notice to fix it. The court then decides at the hearing whether to approve the settlement. An appeal can follow, and the notice says that process can take a year or more. The hearing is not a payment date.

Next steps

CaseHelp is a consumer claim platform, not a law firm and not the settlement administrator. This guide is general information, not legal advice. Never pay anyone to file a settlement claim.

Official sources

  • A.B. Data, Ltd., Settlement Administrator (court-appointed): GoodRx Data Disclosure Settlement: official website, FAQsChecked November 13, 2026
  • A.B. Data, Ltd., Settlement Administrator (court-appointed): GoodRx Data Disclosure Settlement Claim Form (online)Checked November 13, 2026

Common questions

I never got a notice. Can I still file?

Yes, if you fit the class definition. The claim form says the Unique ID and PIN from a notice are not required to file.

I got two notices. Do I file twice?

No. The claim form says each class member may file one claim form only, regardless of the number of notices received.

Follow-up questions

Your next step

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CaseHelp is not a law firm and does not give legal advice. This page is general information, not legal advice, and laws change. For advice about your own situation, talk to a licensed lawyer in your state.